Shipping policy

SHIPPING

All products are sent from our warehouse in Melbourne, Australia, and we do our best to process your order and ship your parcel as soon as possible, however, due to COVID-19 pandemic, there are delays in some countries. Please track your parcel using tracking number provided.

AUSTRALIA

Standard shipping AUD 6.95 on all orders via Australia Post

Express shipping AUD 15

Delivery time within Australia – 3-5 working days (please note that delivery times are Australia Post estimates and they may vary)

INTERNATIONAL

Flat rate AUD 25 via Australia Post (standard)

Delivery time outside of Australia may take around 10-15 working days but it may vary depending on the country.

International orders might incur import duty charges. Please contact your local Customs office to find out what the cost and regulations are. It’s the customer’s responsibility to pay duty and other taxes upon delivery.

DELIVERIES TO ALL EU COUNTRIES

We ship to customers in EU countries. Orders over EUR150 shipped to countries within the European Union (EU) will have taxes and duties paid at checkout. This means that the price you see for the item(s) in your cart is the final price you'll pay, and there will be no additional fees or charges upon delivery. We strive to make the checkout process as seamless as possible, so you can enjoy your purchase without any surprises or delays.